Network Managed Services - Smiling Employees

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Overview

Smiling Employees - ICT Infrastructure solutions to increase employee productivity

NIVID understands and acknowledges the importance of satisfied employees and how they impact on company’s overall performance. Our SUPPORT MODEL® focuses on benefits accrued to staff with all our services offerings.

	People are the single biggest asset a company possess.
	They need to be nurtured and trained in order to create services and solutions that best meets their requirements
	Surveys show that job satisfaction accounts for productive employees

Though companies acknowledge the benefits ICT Infrastructure can provide to employees, productivity and companies, they place ICT Infrastructure investments below in their hierarchy of needs which further stresses how important it is for companies to wake up to the hidden potential and capabilities of the IT Solutions. “Join or be left behind” is the mantra of the day and companies who do not embrace solutions that enhance business and employee productivity find themselves pushed in a corner.

Our solutions create winning solutions for Employees and Employers thus creating a scenario where employees take interest in taking part in training programmes to ensure they are trained in using latest ICT Solutions.

NIVID Support Services – Employees benefits

	Technical Help desk
	Help desk, Remote support and onsite support solutions for employees who work out of hours even on weekends
	Qualified and trained staff
	Excellent communication skills
	Faster response times

Our Focus

	Transform workplace and IT Infrastructure to improve outcomes for employees, users, business and shareholders through shared ideas and a low-risk high quality support model.
	Engage 'hard to reach' employees with special training and IT support thus motivating them to perform better.
	Build an open accessible system and network with implementation of easy to understand and simple IT and Security policies.
	Achieve greater efficiency and effectiveness, with more employees able to receive IT Support on time and receive faster problem resolutions

Leaders need to be optimists. Their vision is beyond the present.

- Rudy Giuliani