| |
 |
 |
|
|
SME Support Plan - Service Lists
| Services |
Included
|
| Helpdesk
services |
|
| Remote
Management |
|
| Onsite
support |
|
| Out
of hours support on weekdays, weekends and holidays |
|
| Faster
response times |
|
| Accountability
and Responsibility |
|
| Access
to Qualified and Experienced Staff |
|
| Domain
knowledge and expertise |
|
| Project
management skills |
|
| Delivery
on time |
|
| Complete
solutions |
|
|
|
| |
|
|
|
|
|
 |
| A major stimulant to creative thinking is focused questions. There is something about a well-worded question that often penetrates to the heart of the matter and triggers new ideas and insights. |
| - Brian Tracy |
|
|
