Let us look at the top five best-known
practices of change management, which, when executed properly,
allow organizations to reduce risk and increase IT efficiency
and effectiveness. The practices include:
Creating
the "top to bottom approach" to promote
the need for a culture of IT change management that
adopts a zero tolerance approach to unauthorized changes
across the enterprise.
Monitoring
the number of unplanned outages continually to prevent
unauthorized changes and retain maximum control on
IT modifications.
Implementing
Risk Mitigation on changes implemented and allowed
by specifying well-defined change maintenance windows
and enforcing them.
Measuring
change success rates and using them as benchmark for
key IT management performance indicator.
Willingness to change is a strength, even if it means plunging part of the company into total confusion for a while.