Outsourcing Desktop and Computer Maintenance Support and
Services
NIVID offers a complete set of solutions
to manage, protect, support and optimize your desktop and
distributed computing environment. Our approach to Desktop
Outsourcing addresses the entire lifecycle of desktop computing
from acquisition to retirement. We maximize the value of
IT assets by integrating a comprehensive set of support
and management solutions such as Help Desk, Desktop Management,
and Infrastructure Support. Our Desktop Outsourcing solution
provides a 24/7 “single point of contact” that
delivers best-in-class support and high end-user satisfaction.
KEY BENEFITS
Customized services meet
individual site needs
Seamless integration
with customer's existing staff
Fully trained and certified
technicians
Multi-tiered support services and
proactive escalation policy
24/7 logistics and technical support
Direct ties with major manufacturers
Active employee training and certification
program
Full range of sales/service offerings
from one vendor (single source)
Competitive pricing
More than 5 years' healthcare IT
experience
Technology is the knack of so arranging the world that we don't have to experience it.
