| |
 |
 |
Project Management - Overview
Projects come in all
shapes and sizes, from the small and straight-forward to extremely
large. The scope and complexity of the project varies with
the objectives it aims to achieve. Project management is all
pervasive in most functional aspects of the business. Be it
people, products, services, materials, production, IT and
communications, plant and equipment, storage, distribution,
logistics, buildings and premises, staffing and management,
finance, administration, acquisition, divestment, purchasing,
sales, selling, marketing, human resources, training, culture,
customer service and relations, quality, health and safety,
legal, technical and scientific, new product development,
new business development; and in any combination.
Project management skills are essential for project managers,
and for those managers including your IT Suppliers who manage
complex activities and tasks. These skills are highly resourceful
and profitable especially in projects where different outcomes
are possible, requiring planning and assessing options,
organizing activities and resources to deliver a result.
Like each organisational function, project management has
defined methodologies and framework which allows project
interpretability, faster communication, sharing of goals,
progress, tracking resource, cost and time availability.
Without this defined project management methodologies, those
who commission a project, those who manage it and those
who work on it will have different ideas about how things
should be organised and when the different aspects of the
project will be completed.
Very often, the absence of such methodologies results in
chaos and conflict of areas with projects ending up delayed
and with spiralling cost and resources. Those involved will
not be clear about how much responsibility, authority and
accountability they have and, as a result, there will often
be confusion surrounding the project.
Projects thus invariably fail to succeed or take off beyond
their initial step or are severely delayed thus hampering
organisation goals and objectives.
Common causes for failure
 |
Lack of co-ordination
of resources and activities amongst members of the project |
 |
Lack of communication
with interested parties, leading to products or services
being delivered which are fail to accommodate customer’s
needs and requirements. |
 |
Poor time planning and
costs handling, leading to projects delay and increasing
costs. |
 |
Outcomes or progress not measured
nor tested |
 |
Inadequate planning of resources,
activities, and scheduling |
 |
Lack of control over progress so
that projects do not reveal their exact status until
too late |
 |
Lack of quality control, resulting
in the delivery of products that are unacceptable or
unusable. |
|
| |
|
 |
|
 |
 |
 |
| Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business. |
| - Zig Ziglar |
|
|