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Select Service Application Development Database Services Web Services Enterprise Solutions IT Infrastructure Services Network Installations Application Testing SME Support Plan

Maintenance/support options for ICT Infrastructure

We are particularly known for our maintenance options and response times. Our availability is 24/7 including bank holidays. Our maintenance options are based on high client involvement, rapid problem resolution, extensive business and commercial experience, strong technical expertise and cost effective packages.

Support Type	Status
Help Desk Support
On-Site Support
Remote Access Support
Server Maintenance
Regular Health Checks
Firewall installation
Anti-Virus installation
Back up Solutions
Project Consultation
Audit Report
Standard IT Training for staff

Response Times

E-mail/ Helpdesk Remote Onsite Within 15 minutes of request of service Within 30 minutes of request of service Within 4 Hours of request of service