An important strength of VoIP architecture is that it can
operate side-by-side with your existing systems. By initially
restricting the roll-out of VoIP to a single department
such as sales, and then extending it to the rest of the
business as your needs dictate, you can minimise disruption
and stagger your costs.
If you decide to use VoIP it is essential to check out the
robustness of the networks you will be relying upon to ensure
smooth implementation. Voice communication is far too important
for it not work reliably in all conditions.
You need to look at these main issues:
Quality of service
Reliability
Technical support
Security
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